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sql_connect: could not connect to server: Connection timed out

Son Tran

24 Mar, 2012 01:40 AM

Hi,
I set up our app on Heroku, basic shared database, but when indexing we ran into this problem

Sphinx 1.10-beta (r2420)
Copyright (c) 2001-2010, Andrew Aksyonoff
Copyright (c) 2008-2010, Sphinx Technologies Inc (http://sphinxsearch.com)

using config file '/mnt/sphinx/flying-sphinx/e1823e2399336dcaf/sphinx.conf'...
indexing index 'listing_core'...
ERROR: index 'listing_core': sql_connect: could not connect to server: Connection timed out

Is the server running on host "ec2-107-20-190-94.compute-1.amazonaws.com" (10.96.73.167) and accepting
TCP/IP connections on port 5432?

(DSN=pgsql://ecwbvzzkvd:***@ec2-107-20-190-94.compute-1.amazonaws.com:54...). total 0 docs, 0 bytes
total 193.442 sec, 0 bytes/sec, 0.00 docs/sec
.....

Do you have any idea why this happens?
Thanks a lot
Son Tran

1. Support Staff 1 Posted by Pat Allan on 24 Mar, 2012 01:47 AM

   

   Hi Son

   Are you using the default Heroku shared database, or their shared database add-on? And when you run heroku config --long, what are all the variables that start with FLYING_SPHINX?

   Cheers

   Pat

2. 2 Posted by Son Tran on 24 Mar, 2012 02:00 AM

   

   Hi Pat,
   We are using a default Heroku shared database but not sure it come from add-on or not

   => 80965a7398485d93a
      => ec2-23-20-44-208.compute-1.amazonaws.com
   

   => e1823e2399336dcaf

   => false
      => 9335
   

   At some point, we change FLYING_SPHINX_INGRESS to true, and tried to reindex, but the errors were the same
   Thx
   SOn

3. Support Staff 3 Posted by Pat Allan on 24 Mar, 2012 02:03 AM

   

   If it's the default, it's not an add-on - so, what you really want is FLYING_SPHINX_INGRESS not set at all:

   heroku config:remove FLYING_SPHINX_INGRESS
   

   Give that a shot, let me know how you go.

4. 4 Posted by Son Tran on 24 Mar, 2012 02:12 AM

   

   That works! Thanks a lot

   But we run into this problem
   using config file '/mnt/sphinx/flying-sphinx/e1823e2399336dcaf/sphinx.conf'...
   indexing index 'listing_core'...
   collected 100 docs, 0.0 MB
   sorted 0.0 Mhits, 100.0% done
   total 100 docs, 23930 bytes
   total 0.381 sec, 62734 bytes/sec, 262.16 docs/sec
   skipping non-plain index 'listing'...
   indexing index 'user_core'...
   ERROR: index 'user_core': sql_range_query: ERROR: function crc32(character varying) does not exist
   LINE 1: ..."class_crc", array_to_string(array_accum(COALESCE(crc32("pos...

                                                            ^
   

   HINT: No function matches the given name and argument types. You might need to add explicit type casts.
   (DSN=pgsql://ecwbvzzkvd:***@127.0.0.1:10335/ecwbvzzkvd).

   I understand that there is some problem with crc32 vs Heroku psql -- Any suggestion to get around this problem would be appreciated
   Thx
   Son

5. Support Staff 5 Posted by Pat Allan on 24 Mar, 2012 02:19 AM

   

   The issue is that you can't have fields or string attributes being facets - if you can share your define_index block for the model, we can see if there's some options to work around it. Of course, if you don't need those attributes or fields as facets, then just remove the facet setting and it should be fine.

6. 6 Posted by Son Tran on 24 Mar, 2012 02:32 AM

   

   Thanks a lot Pat. Really appreciate your help. We'll try to use Amazon RDS to get round this problem first.

7. Support Staff 7 Posted by Pat Allan on 24 Mar, 2012 02:34 AM

   

   No worries. The other MySQL add-ons should work fine as well, if you find them to be more reasonably priced.