error on fs:index with Xeround DB

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mirco

18 Oct, 2011 11:12 AM

There is someone on this support that can help me?

  1. 1 Posted by mirco on 18 Oct, 2011 11:12 AM

    mirco's Avatar

    There is someone on this support that can help me?

  2. Support Staff 2 Posted by Pat Allan on 18 Oct, 2011 11:44 AM

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    Hi Mirco

    I've not used Xeround DB before, so not entirely sure where to start with this - but can you provide any error messages your getting, as well as your app's name (perhaps make this conversation private if you wish).

    Thanks

    Pat

  3. 3 Posted by mirco on 20 Oct, 2011 10:55 AM

    mirco's Avatar

    hi,
    I wrote a few days ago because of a problem with the use of Xeround database. you have any news to tell me?
    thanks

  4. Support Staff 4 Posted by Pat Allan on 21 Oct, 2011 08:21 PM

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    Hi Mirco

    I need some information before I can investigate further - what errors are you getting? And what is your app name?

  5. 5 Posted by Itamar Haber on 23 Oct, 2011 04:30 PM

    Itamar Haber's Avatar

    Hi Mirco & Pat,

    Feel free to drag us into this discussion if our assistance is required.

    Itamar Haber
    Xeround.com
    Email: [email blocked]

  6. Support Staff 6 Posted by Pat Allan on 23 Oct, 2011 08:23 PM

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    Hi Itamar

    Thanks for dropping by - I guess my first question is around security and how access to your databases is managed. If I have the username, password, host and port, can I connect from the database from any other server? Or is there another level of security (similar to RDS with granting access)?

  7. 7 Posted by Itamar Haber on 23 Oct, 2011 09:51 PM

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    Pat - currently the service only supports username/password authentication so that would be a yes to your first question. We are going to introduce, however, full support for standard MySQL 'user@host' definitions as well as SSL connections. I don't have an ETA for these but the general time frame is several weeks.

  8. Support Staff 8 Posted by Pat Allan on 24 Oct, 2011 05:51 AM

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    Thanks Itamar, sounds like there shouldn't be any trouble with Flying Sphinx integrating with Xeround in theory.

    Mirco, just a reminder - if you can tell me what errors are happening, then I can investigate and we can ensure things work for you.

    Cheers

    Pat

  9. 9 Posted by mirco on 25 Oct, 2011 05:39 PM

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    Hi, I sent the information required about 7 days ago, then on last saturday i once again postponed. there is nothing arrived? if you want i send in your email address, please provide me. thank you

  10. Support Staff 10 Posted by Pat Allan on 25 Oct, 2011 06:02 PM

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    Hi Mirco

    I'm afraid nothing arrived - can you send it through to [email blocked]?

    Thanks!

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