error on fs:index with Xeround DB

mirco

18 Oct, 2011 11:12 AM

There is someone on this support that can help me?

  1. #1 Posted by mirco on 18 Oct, 2011 11:12 AM

    There is someone on this support that can help me?

  2. #2 Posted by Pat Allan Support staff on 18 Oct, 2011 11:44 AM

    Hi Mirco

    I've not used Xeround DB before, so not entirely sure where to start with this - but can you provide any error messages your getting, as well as your app's name (perhaps make this conversation private if you wish).

    Thanks

    Pat

  3. #3 Posted by mirco on 20 Oct, 2011 10:55 AM

    hi,
    I wrote a few days ago because of a problem with the use of Xeround database. you have any news to tell me?
    thanks

  4. #4 Posted by Pat Allan Support staff on 21 Oct, 2011 08:21 PM

    Hi Mirco

    I need some information before I can investigate further - what errors are you getting? And what is your app name?

  5. #5 Posted by Itamar Haber on 23 Oct, 2011 04:30 PM

    Hi Mirco & Pat,

    Feel free to drag us into this discussion if our assistance is required.

    Itamar Haber
    Xeround.com
    Email: [email blocked]

  6. #6 Posted by Pat Allan Support staff on 23 Oct, 2011 08:23 PM

    Hi Itamar

    Thanks for dropping by - I guess my first question is around security and how access to your databases is managed. If I have the username, password, host and port, can I connect from the database from any other server? Or is there another level of security (similar to RDS with granting access)?

  7. #7 Posted by Itamar Haber on 23 Oct, 2011 09:51 PM

    Pat - currently the service only supports username/password authentication so that would be a yes to your first question. We are going to introduce, however, full support for standard MySQL 'user@host' definitions as well as SSL connections. I don't have an ETA for these but the general time frame is several weeks.

  8. #8 Posted by Pat Allan Support staff on 24 Oct, 2011 05:51 AM

    Thanks Itamar, sounds like there shouldn't be any trouble with Flying Sphinx integrating with Xeround in theory.

    Mirco, just a reminder - if you can tell me what errors are happening, then I can investigate and we can ensure things work for you.

    Cheers

    Pat

  9. #9 Posted by mirco on 25 Oct, 2011 05:39 PM

    Hi, I sent the information required about 7 days ago, then on last saturday i once again postponed. there is nothing arrived? if you want i send in your email address, please provide me. thank you

  10. #10 Posted by Pat Allan Support staff on 25 Oct, 2011 06:02 PM

    Hi Mirco

    I'm afraid nothing arrived - can you send it through to [email blocked]?

    Thanks!

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