Connection Error

Hamish Evans's Avatar

Hamish Evans

08 Apr, 2013 10:17 PM


all of a sudden ( about 10 minutes ago ) starting getting Riddle::ConnectionError: Connection to on 9372 failed. Connection refused - connect(2) on my production env but still ok for my staging env.

Both running ceramic.

Please advise.

  1. Support Staff 1 Posted by Pat Allan on 09 Apr, 2013 12:33 AM

    Pat Allan's Avatar

    Hi Hamish

    There's no major server issues... what's your app names? I'll have a look on the servers in question and see if I can spot anything obvious as to why one's not working.

  2. 2 Posted by Hamish Evans on 09 Apr, 2013 01:10 AM

    Hamish Evans's Avatar

    Hi Pat,

    Seems to be working ok now except for one small bit of weirdness. My flying sphinx plan is 'Ceramic' on my Heroku resources page but it reads 'Flying Sphinx Wooden' on my flying sphinx application status. My app name is production-crackerjacks. Could you check it out?


  3. Support Staff 3 Posted by Pat Allan on 09 Apr, 2013 01:18 AM

    Pat Allan's Avatar

    That's certainly odd. It's listed on the Wooden plan in my database (and it's on a Wooden server). What are you being billed, and for how long? And what plan would you like to be on?

  4. 4 Posted by Hamish Evans on 09 Apr, 2013 05:26 AM

    Hamish Evans's Avatar

    We have been billed for flying sphinx wooden for past while and just changed to ceramic a few days ago.

    Could you please change the plan to ceramic.


  5. Pat Allan closed this discussion on 13 Jan, 2014 11:23 PM.

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