flying-sphinx commands like 'start', 'stop', 'rebuild' etc are timing out

I'm getting timeouts when trying to execute flying-sphinx commands.

Here's the command I enter:

 heroku run bundle exec flying-sphinx start --app=myappname

And here's what happens:

Running `bundle exec flying-sphinx start` attached to terminal... up, run.5364
I, [2013-07-17T21:47:51.909522 #2]  INFO -- : Executing Action: start
W, [2013-07-17T21:48:51.966567 #2]  WARN -- : Action timed out. If this is happening regularly, please contact Flying Sphinx support: http://support.flying-sphinx.com
I, [2013-07-17T21:48:51.968711 #2]  INFO -- : Action Finished: start

Same thing happens with other commands like 'restart,' 'index', 'rebuild' etc.

Let me know if there is anything I can do to get these commands functioning again.

Thanks!

-Jonah

  1. Hi Jonah

    Sorry about that, the central Sidekiq worker decided it wanted a break from processing jobs. I've bounced it, the backlog's being caught up with now. Should be back to normal in 10-15 minutes.

    Again, sorry for the inconvenience!

    Pat

  2. Hi Pat,

    We just ran a rebuild on staging and it took 5 seconds, but running it on
    production took over 5 minutes. Any reason for the discrepancy? The command
    we ran is:

    heroku run flying-sphinx rebuild

    Is there any way we can speed up the command? Our site relies on the
    database so it is down for the entirety of the rebuild.

    Let me know if there is anything we can do to speed this up on production,
    and/or a reason why it would have such a discrepancy in time to execute
    between production and staging. Is it just that our production server is
    under load? We typically wait until there are 0 users on the site before
    starting a rebuild, so theoretically there's nobody (or only a couple of
    people) hitting the site while it rebuilds.

    Thanks!

    -Jonah

  3. Hi Jonah

    Is it the same dataset on both staging and production? Or is there significantly more data on production?

    Also: could you confirm what the app's name is? I'll have a look at the generated configuration, see if there's any easy wins to get the speed to something faster.

    Cheers

    Pat

  4. Hi. I am experiencing timeouts on heroku as well right now.

    Is Sidekick taking a break again?

    Best Regards Nicolai

  5. also it says that the sphinx is not running on my dashboard?

  6. Hi Nicolai

    I'm investigating this issue now… sorry for the delay (the curse of timezones - it's now my morning).

    Pat

  7. Nicolai

    I've manually started your Sphinx daemon... haven't yet found the cause of the problem (it's quite a tricky thing to debug). If it's possible to get access to your app, that'd be fantastic, but if not, I understand and will keep hunting for more details.

  8. yes absolutely, how can I get you access, thanks for the reply

    Nicolai Seerup M: [email blocked] | T: +45 31 45 80 35 -- Abtion Danas Plads 17A, 1915 Frederiksberg C M: [email blocked] | T: +45 70 60 60 70 | W: www.abtion.com

  9. Pat Allan closed this discussion on 13 Jan, 2014 11:21 PM.

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